Premia · for restaurants
Earn the first visit. Reward the next ones
— no app, no card, no POS swap.
Your guests send a photo of the receipt through WhatsApp. AI confirms the amount, credits the points and replies. Your team never learns a new system, you never sign a long contract, and the investment pays back on the second repeat visit.
- Pilot locations
- 4
- Time to first ticket
- < 7 days
- Repurchase · pilots
- +28%
The adoption curve
Day 1 to month 1. What changes.
It's not a digital transformation. It's a shift in how the guest feels recognized — and that happens fast.
- Phase 01
Day 1
Your account is live
We set up your brand, tier program, and first WhatsApp number. You keep cooking.
- Phase 02
Week 1
First receipt scanned
One table, one photo, points land. Staff learns to invite guests in an hour.
- Phase 03
Month 1
The repurchase cohort grows
You start seeing guests come back one more time than before. Per-waiter, per-table, per-campaign data is live.
What already ships
Seven pieces that work on their own.
Every feature is in production with real customers. Nothing on this list is a mockup.
Receipts scanned over WhatsApp
Guest sends the photo, Gemini extracts amount, date and items, points credit. Suspicious receipts land in your review queue — you decide in 2 clicks.
Digital menu with QR
A public URL per dish (premia.vip/r/your-brand/menu) with the chef story, ingredients and calories. Guests read, earn curiosity points. 7-day view analytics.
AI campaigns
Tell the AI in plain language what you want ("message guests who haven't come in 30 days, give 150 pts"). It builds segment, copy and WhatsApp template. You review and send.
Automations DSL
"If visited X times this month → reward Y." No SQL required. Visual editor with cohort preview and per-period dedup. Every rule is audited.
Digital membership card
Every guest gets a unique QR card, downloadable and brand-customized per location. Lives in WhatsApp, Apple Wallet, Google Pay. Waiter scans at the till.
Native mobile app
iOS and Android, built by Greenfield. Guests who want it install it from the portal. Most don't need it — WhatsApp is enough.
Live dashboard
KPIs per location, top customers, sales attributed to loyalty, AI-generated insights. Every event appears in under 5 seconds.
Team recognition
Guests give "Premia Tokens" to the chef or server — over WhatsApp (voice or text), web, or app. You get them in an inbox with analytics by role and reward your people.
The simple math
One repeat visit pays the month.
In our pilots, the per-location monthly cost is recovered with less than 2 attributed repeat visits. After that, it's all margin.
- Average visit
- C$ 480
- Attributed repurchase · mo
- +18% to +28%
- Cost / location · mo
- flat fee
Pilot · Sushiroll Managua
Premia doesn't make me think about software. My team keeps doing what they do, points just show up, and my customers come back faster.
Hiro Tanaka
Executive Chef · Sushiroll Managua
- Repurchase
- +28%
- Staff adoption
- 72%
- Time / ticket
- < 30 s
Investment
Flat monthly fee. No commission on points.
We don't charge per redemption, per message, or per new member. Receipt OCR is included. We quote based on volume during the demo.
Operator questions
What they always ask.
How much does it really cost?
Flat fee per location, no commissions on points redeemed or messages sent. Receipt OCR (~$0.001 per image) is included up to a generous volume. We give you the exact number in the demo based on your monthly ticket count.
Do I need to swap my POS?
No. Premia is POS-agnostic — we don't integrate with your payment system. If you want automatic reconciliation against sales, we have a REST API + HMAC-signed webhooks. Your provider wires it in an afternoon.
Do my customers need to install an app?
No. They use WhatsApp, which they already have. The phone number is the identity. There's an optional native app for those who want it, but most stay in WhatsApp and it works just as well.
Who owns my customer data?
You do. Premia is processor, not controller. You export your full base as CSV anytime. If a customer requests right-to-be-forgotten, we delete in under 24 hours. GDPR and applicable LATAM laws.
How long does setup take?
Demo day 1. Account configured days 2-3. Menu imported days 4-5. 1-hour staff training day 6. First receipt scanned in under 24 hours after.
I have multiple brands. Do points pool?
Your call. Isolated mode: each brand has its own base. Group mode: points stack across any location under the same ownership. Switch anytime without losing history.
What about fake or duplicate receipts?
Every receipt goes through 5 detection layers: amount out of range, hash-duplicate, impossible time of day, abnormal frequency, similarity to other recent receipts. Suspicious ones don't auto-approve — they land in your queue, you decide.
Does it work if I only have one location?
Yes. Most of our pilots start with a single location. The platform scales when you do.
Next step
We'll show you how it would look with your brand
No SDR, no 40-slide deck. The team that builds the product talks to you directly. Response time under 24 hours.
hello@premia.vip · reply within 24 h