Feature
Premia Delivery
Delivery with your own couriers, live tracking, per-zone fees, and points on delivery.
Per delivery · quoted
How it works
The delivery product: home orders with your own couriers, live tracking for the customer, per-zone fees resolved from a single rate card — the same one in chat and at checkout — and points credited on delivery. It is a separate module, available for delivery operators.
What it does NOT do
The limits, said before you ask. A module that promises too much falls apart in the first week.
- It is not a marketplace and it does not lend you a fleet: it is the tool for an operator who already has couriers.
- It is bought separately, as an organisation subscription, and billed per delivery. It is not a switch in your panel.
- Premia does not collect the order: payment happens on delivery, with your usual method.
What it costs
Per delivery · quoted
Bought separately, as an organisation subscription: it is not a switch in your panel.
See the full price cardQuestions
- Where do the delivery fees come from?
- From a single per-zone rate card. The same number is quoted in chat and at checkout, so nobody gets one price over WhatsApp and another at confirmation.
- What does the customer see while they wait?
- Live tracking of their order, and the points credited on delivery.
- Can I switch it on myself from the panel?
- No. Delivery is an organisation subscription, so we switch it on; your panel tells you where each module is activated. Reservations, Premia Live and table ordering are per-venue switches.
The other features
The rest of the platform, on the same customer.
- Loyalty programPoints from the receipt, tiers, stamps, rewards, referrals and a card in Apple and Google Wallet.
- Digital menu with QRA public menu with photos, the story behind each dish, time-based prices and a QR per venue or per dish.
- Concierge on WhatsApp and the appAn assistant that answers, shows the menu, books a table, takes the order at the table, and escalates to your team.
- ReservationsThe customer asks for a table in chat, your team accepts or declines, and the reminder goes out on its own.
- Order at the tableA QR per table: the customer orders from their phone, the tablet receives it with the table, and points arrive with no receipt photo.
- Premia Live · La CabinaFor bars: song requests, screen shout-outs, a live queue and karaoke mode, charged in points or to the tab.
- Team recognitionThe customer recognizes whoever served them with a Premia Token; it lands in an inbox with per-role analytics.
The next step
Try it with your own menu
Say “hi” to the live demo and see how it feels from the customer’s side, or book thirty minutes about your business: your menu, your rewards, your numbers.
WhatsApp +505 7791 2000 · hello@premia.vip