Feature
Premia Delivery
Premia Delivery is the operations software for delivery companies: dispatch, verified riders, live tracking for the customer and per-zone fees from a single rate card. Premia does not make the deliveries, does not sell the food and does not collect the order. It is billed per delivery: 50 deliveries a month free · then C$5 per delivery.
50 deliveries a month free · then C$5 per delivery
How it works
Premia Delivery is the operations software for delivery companies: dispatch of home orders, riders verified before they receive offers, live tracking for the customer — who sees the first name, photo, vehicle and plate of whoever brings the order, and rates them from 1 to 5 — and per-zone fees from a single rate card, the same one in chat and when the order is confirmed. The delivery company sets the delivery fee and keeps it; the customer’s points are credited on delivery. Premia does not make the deliveries, does not sell the food and does not collect the order.
What it does NOT do
The limits, said before you ask. A module that promises too much falls apart in the first week.
- It is the operations software for delivery companies. Premia does not make the deliveries, does not sell the food and does not collect the order.
- It is not a marketplace and it does not lend you a fleet: the delivery company brings its riders, and each one is verified before receiving offers.
- Premia does not process or hold payments: the customer pays on delivery, to the venue or the delivery company. The company sets the delivery fee and keeps it.
- It is bought separately, as an organisation subscription. It is not a switch in your panel.
What it costs
50 deliveries a month free · then C$5 per delivery
The first 50 deliveries each month cost nothing. After that, C$5 per delivery, or 300 deliveries for US$30 a month or 1,000 for US$80. Riders pay nothing. Premia takes no commission on the order or on the delivery fee.
See the full price cardQuestions
- What does it cost?
- The first 50 deliveries each month cost nothing. After that, C$5 per delivery, or 300 deliveries for US$30 a month or 1,000 for US$80. Riders pay nothing. Premia takes no commission on the order or on the delivery fee.
- Who sets the delivery fee, and how does the customer pay?
- The delivery company sets the delivery fee and keeps it. The customer pays on delivery, to the venue or the delivery company: cash, bank transfer, the venue’s card terminal or a room charge. It comes from a single per-zone rate card: the same number is quoted in chat and when the order is confirmed.
- What does the customer see while they wait?
- Live tracking of their order. Every rider is verified — ID, licence, plate and police record — before receiving offers. The customer sees their first name, photo, vehicle and plate, and rates the delivery from 1 to 5.
- Can I switch it on myself from the panel?
- No. Delivery is an organisation subscription, so we switch it on; your panel tells you where each module is activated. Reservations, Premia Live and table ordering are per-venue switches.
The other features
The rest of the platform, on the same customer.
- Loyalty programPoints from the receipt, tiers, stamps, rewards, referrals and a card in Apple and Google Wallet.
- Digital menu with QRA public menu with photos, the story behind each dish, time-based prices and a QR per venue or per dish.
- Concierge on WhatsApp and the appAn assistant that answers, shows the menu, books a table, takes the order at the table, and escalates to your team.
- ReservationsThe customer asks for a table in chat, your team accepts or declines, and the reminder goes out on its own.
- Order at the tableA QR per table: the customer orders from their phone, the tablet receives it with the table, and points arrive with no receipt photo.
- Premia Live · La CabinaFor bars: song requests, screen shout-outs, a live queue and karaoke mode, charged in points or to the tab.
- Thanks from your customersThe customer recognizes whoever served them with a Premia Token; it lands in an inbox with per-role analytics.
- Premia TeamsYour team's app: shifts, checklists, announcements, an assistant that answers from your own manuals, and three-minute lessons built from your manuals (and your menu, if you use Premia).
The next step
Let us look at your company in thirty minutes
We show you Premia Delivery with your zones, your fees and your riders.
WhatsApp +505 7791 2000 · hello@premia.vip