Where do the lessons come from?

On the Pro plan, Premia writes them with AI from the documents you uploaded — the opening manual, your procedures — and, if you use Premia, from your menu: current prices, ingredients, allergens. Every question cites the passage it came from, and you approve it before anybody sees it. On Essential, you write the Academy’s lessons yourself.

What happens when I change a price?

If you use Premia and your menu feeds the Academy, the menu course is flagged as out of date, regenerated, and your team's review is pulled forward to the next day. What they already learned is kept: the dish changed, not the person.

What if somebody is not working that day?

Nothing reaches them. If the published rota says they are off, the streak freezes instead of breaking and no reminder goes out. Rest is rest.

Does everybody need a company phone?

No. Each person signs in with their own number on their own phone, the same way as in the WhatsApp group this replaces.

Feature · New

Premia Teams

Premia Teams is your team's app, in any trade: announcements, routines with evidence and incidents on every plan; shifts and training from Essential; the assistant and AI lessons on Pro. It is sold per location, from US$29 per location per month in Latin America and US$49 in the United States, at 25% off if you already use Premia.

From US$29 per location · US$22 if you already use Premia

See Premia Teams Talk to the team

How it works

One app for the people who work with you. They see the week's rota and ask for a swap; close the opening checklist with a photo; read an announcement and confirm it; ask the assistant what is in a dish and get the answer with the passage from your own manual cited. On top of that is the Academy: three-minute lessons Premia writes from your manuals (and your menu, if you use Premia), with questions you approve before they reach anybody. And somebody's first days stop depending on the manager's memory: a seven-day path, with a buddy, that starts itself the day they join.

Shifts
Checklists
Announcements
Assistant
Academy
First days

What each plan includes

Lines without a tag come with every plan, from Small.

Chats per location, per area and in groups, plus direct messages. Voice notes arrive transcribed too.
Announcements with confirmation. Management posts once and sees who read it and who did not. Urgent posts arrive even on a muted channel.
Quiet hours. Each person sets when they do not want notifications outside their shift.
Evidence per line: a photo or a number with its range. A temperature out of range is flagged on the spot.
Selfie and video. A line can also ask for a selfie or a 15-second video.From the Essential plan
Really at the location. A routine can require being at the location: the app confirms where the person is when they tick the line, only at that moment and never in the background.From the Essential plan
«¿Qué pasó?» (what happened?) If a line could not be done, the person says why and an incident opens. Anyone can also report a problem from the floor, with a photo.
Incidents with a deadline. They stay open until somebody resolves them with a note. The end of the shift does not close them.
Supervision across locations. Completion, overdue routines and incidents per location, in the web console.
Morning summary. Every morning, an AI-written summary that can only cite locations and figures that are in your data.Pro plan only
Shifts. The week is published once and everyone sees the same one. Each person sees theirs and asks for a swap their manager approves.From the Essential plan
Academy. Courses of lessons a few minutes long, with quizzes, on each person’s phone. No question reaches the team until you approve it.From the Essential plan
Lessons written with AI. Premia writes the lessons from your manuals, your procedures and, if you use Premia, your menu.Pro plan only
First-days onboarding. Every new hire gets a path of steps for their first week, with a buddy to walk them through it, for example the manager of their location.From the Essential plan
An assistant that knows your manuals. It answers by text or by voice from your documents, citing where the answer comes from. If it does not know, it says so.Pro plan only
Experience and streaks. Lessons, reviews, routines, onboarding and recognitions all count, with anti-gaming rules and a daily cap on lessons.From the Essential plan
Badges and a monthly table, per location, to celebrate the people who hold the operation together.From the Essential plan
If you already use Premia with your guests, the recognition a guest leaves reaches the person who served them, in their app.

What it does NOT do

The limits, said before you ask. A module that promises too much falls apart in the first week.

It is not a time clock and it is not payroll. Premia moves no money, so it does not compute paid hours or distribute tips.
On the Pro plan, Premia writes the lessons from your manuals and your documents (and your menu, if you use Premia), and none of them reaches the team until you approve their questions.
It invents nothing: if a manual does not say something, the lesson does not ask about it.
Shifts are a week grid, not a scheduling engine: Premia does not build the rota for you.
Somebody's first days do not start on their own until you activate the path.

What it costs

From US$29 per location · US$22 if you already use Premia

Per month, in Latin America; in the United States, from US$49 (US$37 if you already use Premia). Three plans by how many people work at each location, and businesses already using Premia with their guests get them at 25% off.

See the full price card

Who uses it

The industry pages this module appears on.

Questions

Where do the lessons come from?: On the Pro plan, Premia writes them with AI from the documents you uploaded — the opening manual, your procedures — and, if you use Premia, from your menu: current prices, ingredients, allergens. Every question cites the passage it came from, and you approve it before anybody sees it. On Essential, you write the Academy’s lessons yourself.
What happens when I change a price?: If you use Premia and your menu feeds the Academy, the menu course is flagged as out of date, regenerated, and your team's review is pulled forward to the next day. What they already learned is kept: the dish changed, not the person.
What if somebody is not working that day?: Nothing reaches them. If the published rota says they are off, the streak freezes instead of breaking and no reminder goes out. Rest is rest.
Does everybody need a company phone?: No. Each person signs in with their own number on their own phone, the same way as in the WhatsApp group this replaces.

The other features

The rest of the platform, on the same customer.

All features