WhatsApp loyalty · LATAM
Make them come back. With one message.
Premia is a loyalty program that lives inside WhatsApp. Your customer sends a photo of the receipt, AI reads the total, and the points post themselves. No app to download, no card to lose, and no change to your till.
◆ The demo runs right now in your WhatsApp · no form
Also on the App Store, Google Play and the web portal. WhatsApp is the easiest door to open, not the only one.
Already running across a four-venue group in Managua — every single day
- Customers enrolled
- 3.888
- Venues
- 4one shared pool of points
- Points redeemed
- 20.000last 7 days
How it works
The 30-second loop.
No POS change, no app to ask of the customer. From payment to points, in four steps.
- 01
The customer pays
As always, at your current register.
- 02
Capture the visit
Receipt photo, QR scan, or check-in.
- 03
AI confirms
Reads the amount and verifies the visit is real.
- 04
Points credited
The customer sees their balance and next reward instantly.
No friction
More than one way to earn.
Customers earn whichever way suits them. You set the rules; Premia confirms the visit and credits the points.
Photo of the receipt
AI reads the amount and items in seconds and credits the points. Handles printed, digital, and handwritten receipts.
QR scan with location
Customers scan the venue’s signed QR; location confirms the visit is real. Perfect for earning without a receipt.
Visit check-in
A quick check-in in the app or the web portal —to reward frequency, not just spend.
Download the Premia app
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For your business
Built for your industry.
The same engine —points, rewards, a WhatsApp concierge— with the language and rewards of your industry. Pick yours.
Restaurants
Points from a receipt photo, QR menus, and team recognition.
Cafés
Digital stamp cards and rewards for your regulars.
Hotels
Reward stays, packages, and guests who return.
Salons
Reward services and recognize your stylists.
Spa
Build loyalty around treatments and wellness memberships.
Bars & nightlife
The loyalty program that also runs the night: song requests, screen shout-outs, and points.
Premia Reservas · per-venue module
The table gets asked for in the same chat.
A separate module, switched on venue by venue. Not a floor-plan booking engine: the request, the answer and the reminder, in the WhatsApp your customers already use.
They ask over WhatsApp
In their own words. Premia repeats the day, the time and the party size back — in your venue’s timezone — before writing anything down.
You confirm with one tap
The request sits pending in your panel. Confirming is a button; declining asks for a reason the customer reads verbatim.
Premia answers and reminds
The decision goes out on WhatsApp, and the reminder an hour before. Changes and cancellations, in the same thread.
Get started
From first demo to first reward, one week.
You don't have to change your point of sale, your WhatsApp provider, or sign a long contract. We walk you through every step and you launch when you're ready.
Step 01 · Day 1
We look at your business, not a slide deck
Half an hour to understand how your customers earn today: receipt, visit or order. You leave with the program sketched out, no commitment.
Step 02 · Days 2–5
We build your program
Your dashboard, your WhatsApp number, your rewards and your tiers. We load it; you review it.
Step 03 · Day 7
You launch with your team
One hour of staff training and the program is live. Your first customer earns the same day.
Frequently asked questions
What business owners ask us most when they are evaluating WhatsApp customer loyalty.
- How much does a loyalty program for restaurants cost?
- From US$79 per location per month on the Basic plan, with the shared WhatsApp number included. With a dedicated number for your brand it is US$100 per location, and from six locations it drops to US$85. We charge nothing per enrolled customer and take no commission on your sales. The full plans, the message packs and what moves the price are on the pricing page.
- Do my customers have to download an app?
- They do not have to download anything. Everything works inside WhatsApp, in the same thread they already use every day, with no plastic card and no password to remember. And if someone prefers an app, Premia is on the App Store and Google Play too, plus a web portal for anyone who does not use WhatsApp.
- How do points accrue if I have no point-of-sale integration?
- Your customer photographs their receipt and sends it over WhatsApp. Premia reads the total automatically and credits the points, with anti-fraud checks that stop the same ticket being used twice. If you do have a point of sale, that can be integrated as well.
- Does it work for businesses without tickets, like spas, salons or delivery?
- Yes. Beyond the receipt, Premia can earn per use: per visit or per order, whatever the amount. In a venue you put a signed QR at the entrance and the customer earns a stamp by scanning it, once a day; for delivery every order counts. You set the goal — say, 10 — and the reward for reaching it: the tenth order is free. It is the same punch card as always, without the cardboard and without anyone having to hand over a ticket.
- Does it work for a group with several brands or locations?
- Yes. Several brands can share one pool of points: the customer earns at one venue and redeems at another. Each manager signs in to a dashboard that shows only their own location.
- How long until my program is running?
- You can try the demo right now from WhatsApp. Building your program — your rewards, your menu, your number — takes days, not months.
Ready to try it
Let's talk over coffee (or WhatsApp)
We'll show you how it would look with your brand and your rules. No 40-slide deck.
hello@premia.vip · Response time: under 24 hours