Feature
Loyalty program
Points from the receipt, tiers, stamps, rewards, referrals and a card in Apple and Google Wallet.
Included in Núcleo
How it works
Your customer sends a photo of the receipt over WhatsApp or from the app and the AI reads the total: the points post themselves, with no one on your team touching the system. On top of that sit tiers with multipliers, the stamp card, rewards and coupons, referrals, and the membership card in Apple Wallet and Google Wallet. You set the rules, venue by venue.
What it does NOT do
The limits, said before you ask. A module that promises too much falls apart in the first week.
- It does not replace your point of sale and does not connect to it: it runs alongside, on the receipt photo or on the table order.
- Points are calculated on the subtotal. Tax and the service charge do not earn.
- Premia takes no payment and no commission on your sales, and charges nothing per enrolled customer.
- A receipt that fails the fraud checks waits for approval in your inbox instead of posting on its own.
What it costs
Included in Núcleo
From US$79 per brand per month in Latin America and US$250 in the United States.
See the full price cardWho uses it
The industry pages this module appears on.
Questions
- How exactly do my customers earn points?
- Three ways, depending on which modules you have switched on. By sending a photo of the receipt over WhatsApp or from the app, where the AI reads the total and credits on its own. By ordering at the table with the QR, where the points arrive with the order and no photo is needed. And through interactions you choose to reward: looking at a new dish, referring a friend, or recognizing whoever served them.
- What happens if someone tries to cheat with a receipt?
- Receipt reading has fraud checks: it catches the same receipt sent twice, totals that do not add up and odd patterns, and anything that fails the filter waits for approval in your inbox instead of posting on its own. You decide what is auto-approved and what always goes through a person.
- Do I have to change my point of sale?
- No. Premia does not replace your POS and does not connect to it: it works alongside, on the receipt photo or on the table order. That is why it can be set up in days without touching the till or retraining the whole team.
- Is my customer data mine?
- Yes. The members belong to your brand: you see them, segment them and write to them from your panel. Premia neither sells nor shares that base, and does not use it to promote other businesses. If you ever leave, it is exported to you.
The other features
The rest of the platform, on the same customer.
- Digital menu with QRA public menu with photos, the story behind each dish, time-based prices and a QR per venue or per dish.
- Concierge on WhatsApp and the appAn assistant that answers, shows the menu, books a table, takes the order at the table, and escalates to your team.
- ReservationsThe customer asks for a table in chat, your team accepts or declines, and the reminder goes out on its own.
- Order at the tableA QR per table: the customer orders from their phone, the tablet receives it with the table, and points arrive with no receipt photo.
- Premia Live · La CabinaFor bars: song requests, screen shout-outs, a live queue and karaoke mode, charged in points or to the tab.
- Premia DeliveryDelivery with your own couriers, live tracking, per-zone fees, and points on delivery.
- Team recognitionThe customer recognizes whoever served them with a Premia Token; it lands in an inbox with per-role analytics.
The next step
Try it with your own menu
Say “hi” to the live demo and see how it feels from the customer’s side, or book thirty minutes about your business: your menu, your rewards, your numbers.
WhatsApp +505 7791 2000 · hello@premia.vip