Reservations

How it works

The customer asks for the table in the same chat, in their own words. Premia repeats the day, the time and the party size back before writing anything down; your team accepts or declines with one tap, and the reminder goes out an hour before. Behind it is real availability, in two modes: by capacity (covers per slot, no floor plan) or by tables (your floor plan with zones, capacities and combinations). One resolver answers in the chat, in the console and on the public page, so nobody gets a “yes” on WhatsApp and a “full” ten seconds later. If your venue changes shape — a themed night, a stage where tables used to be — you define several layouts and each date uses its own.

1. Asks in chat
2. →Real availability
3. →You accept or decline
4. →Reminder

What it costs

+US$20 Latin America · +US$60 United States

Per brand, per month, on top of your Núcleo plan. From your organisation's second brand onward, 50% of the module price.

Questions

Who confirms the reservation?

Your team. Premia repeats the day, the time and the party size back to the customer before writing anything down, your team accepts or declines with one tap, and the reminder goes out an hour before.

Does it work for a forty-seat venue?

That is exactly what it is for. A floor plan and an availability grid solve a problem a venue that size does not have; what it does have is the midnight message nobody wrote down.

What do reservations cost?

It is a module on top of your Núcleo plan: US$20 per brand per month in Latin America and US$60 in the United States. It is also part of «Todo incluido», alongside table ordering and Premia Live.