Loyalty and live music · LATAM
Turn regulars into fans and the night into revenue
with no app and no card fees.
Premia gives your bar everything it already does for restaurants and hotels — points, tiers, QR menus, WhatsApp AI — plus something only the night has: your guests request songs from the DJ right from the table, spend points to jump the queue, and put shout-outs on the big screen. The music stops being a cost and becomes part of the program.
WhatsApp · iOS/Android app · Web portal · Apple & Google Wallet
How it works
The 30-second loop.
No POS change, no app to ask of the customer. From payment to points, in four steps.
- 01
The customer pays
As always, at your current register.
- 02
Capture the visit
Receipt photo, QR scan, or check-in.
- 03
AI confirms
Reads the amount and verifies the visit is real.
- 04
Points credited
The customer sees their balance and next reward instantly.
All of Premia, plus the night
A bar does not get a cut-down edition: it gets the whole product.
Everything Premia does for a restaurant it does for your bar, on the same engine. Premia Live sits on top of that — it does not replace it.
Points and tiers
Guests earn on spend and move up tiers. You set the rules; the balance lives in WhatsApp and the phone wallet.
Digital QR menu
Drinks and snacks with photo, price and description. Scheduled happy-hour pricing, with nothing to reprint.
WhatsApp AI
Answers "how many points do I have?", recommends from the menu, and — in a bar — takes song requests, any time.
Rewards and redemptions
A house drink, skip-the-line entry, money off the tab. Guests redeem from the chat and your bar validates the code.
Campaigns and segments
Message everyone who came last month and has not been back, or the crowd that always shows up on Fridays.
Visit check-in
Earn for showing up, not just for spending: a signed QR at the door with location confirmation.
Premia Live
The floor is your crowd’s to pick.
Every table has its own QR. A guest scans it, signs in with their number, and they are in: request songs, back the ones other people asked for, help decide what plays. What used to be "go talk to the DJ" becomes part of your points program — and part of your till.
Request a song
Scan the QR on the table and send a song to the DJ’s queue. Everyone else in the bar can back it with a vote.
Free
Play it now
Spend points to move it up the queue. If the DJ never plays it, the points return to the balance on their own.
Points · you set the price
Shout-out on screen
A birthday, a dedication, a toast for the next table over. The DJ approves it and it goes up on the big screen.
Points · you set the price
Happy birthday, Marcela! From the whole table 🎉
Diego · Table 4
La Cabina
The DJ is always in charge.
Everything guests request lands in a console only your team sees, updating live. The DJ approves or rejects with one tap, marks what already played, and keeps mixing. Nothing reaches the screen or the floor without a person approving it.
- One-tap approval
- The queue arrives sorted: paid priority first, then in the order it came in.
- Auto-approve songs
- On a busy night, clean song requests go through on their own. Shout-outs always pass by the DJ.
- Kill the screen
- One button cuts the projection instantly — for a live set, a match, or whenever you need the wall back.
- Content filter
- A Spanish filter flags anything crude before the DJ sees it. It flags for review; it never deletes on its own.
Premia Reservas · per-venue module
The table gets asked for in the same chat.
A guest messages your bar on WhatsApp — "any table for 4 on Friday?" Premia repeats the day, the time and the party size back before writing anything down, and leaves the request pending in your panel. Your team accepts or declines with one tap. This is not a floor-plan booking engine: it is the request, the answer and the reminder, in the chat your guests already use.
They ask over WhatsApp
In their own words. Premia reads the day and time in your bar’s timezone and repeats them back for confirmation — so nobody books Thursday thinking they asked for Friday.
Your team answers with one tap
The request lands in the reservations panel: confirming is a button; declining asks for a reason the guest reads verbatim. If two people on your team tap at once, only one answer goes out.
Premia tells the guest
The confirmation arrives on WhatsApp with the venue, the day, the time and the party size — not a bare "confirmed" they can do nothing with.
Reminder, changes and cancellations
A reminder goes out an hour before; you pick the minutes, or set it to zero. Changing or cancelling is a message in the same thread, and moving the time puts it back to pending your approval.
No friction
Guests request from the table, the DJ approves with one tap, and the points come back on their own if the song never plays.
- No app
- QR + WhatsApp
- Guest onboarding
- 30 s
- Redemption fee
- None
The owner's math
The night earns too.
Premia Live does not charge a card: it charges points your guests already earned drinking at your bar. No payment gateway, no per-transaction fee, no new terminal behind the counter.
Points as currency
Priority and shout-outs are paid in points, not on a card. Zero processing fees, and every point spent is spend that already happened at your bar.
You never charge for what did not happen
If the DJ rejects a request, or nobody plays it within 30 minutes, the points go back automatically. It is recorded, not dependent on anyone remembering.
You learn what your crowd wants to hear
Every request and every vote is real taste data from the people actually in your room. Useful for building Saturday night and for picking who to book.
Get started
From first demo to first song requested, one week.
You do not change tills, you do not change your sound system, and you do not sign long contracts. The screen is any TV or projector you already own.
- Step 01
30-minute demo
We walk through what it would look like with your brand, your menu and your points prices. No commitment.
Day 1
- Step 02
We set up your account
A panel with your theme, your WhatsApp number, and your bar’s points rules.
Days 2–3
- Step 03
We print your table QRs
You create the tables in the panel and the QR sheets come out ready to stick on. The screen opens on any TV with a browser.
Days 4–5
- Step 04
You launch with your DJ
Half an hour with whoever runs the booth and the bar. The first requested song comes in that same night.
Day 7
How much does it cost?
Fixed monthly fee per venue, no commission on redemptions or on songs requested. We price it based on your volume during the demo.
FAQ
What bar owners always ask us.
If your question isn't here, just write us — we reply personally the same day.
Send us your questionDo my guests need to download an app?
No. They scan the QR on the table and sign in with their WhatsApp number; the first time takes about 30 seconds. They can also request songs by messaging the bar on WhatsApp, without scanning anything.
What if the DJ does not want to play what someone requested?
They reject it with one tap and the guest’s points come back on their own. The DJ always has the last word: they can reject, they can kill the screen, and they can leave auto-approval off to review everything by hand.
What happens if someone sends something offensive to the screen?
A Spanish filter flags the message before the DJ sees it, and a shout-out is never auto-approved — a person always looks at it. If something slips through anyway, the kill-the-screen button cuts it instantly.
Do I need a special screen?
No. Any TV, monitor or projector with a browser works: you open one address and it runs on its own. If you do not want a screen at all, you can use just the song requests.
Do you take a commission on the points my guests spend?
No. The points are your currency, not ours: no payment gateway, no per-transaction fee, and no new terminal needed. Our fee is monthly and fixed per venue.
Does it work with my till or my music software?
Premia is independent of both. We do not plug into your POS or your music software: the DJ sees the queue on their screen and plays the song the way they always do.
Ready to try it
Let's talk about your bar (by email or WhatsApp)
We'll show you how your points program and Premia Live would look with your brand, your prices and your screen. No 40-slide deck, no salesperson — you talk directly to the team that builds the product.
hello@premia.vip · Response time: under 24 hours